VoIP Services by WiFi Partners Ltd
WiFi Partners Limited now offers a powerful new range of Unified Communication Services designed to give businesses a flexible and professional presence—locally or nationwide.
Our services include VoIP (Voice-over-IP) telephony and virtual phone systems, providing UK businesses with access to non-geographic numbers such as 0333, 0345, and 0800, as well as local landline numbers with dialling codes for towns across the UK. Whether you want to appear as a national brand or establish a local identity, we make it easy.
Smart, Flexible Features
- Customisable IVR menus (Interactive Voice Response) to direct calls to departments or contacts
- Call routing based on time of day or day of week
- Call queuing, hunt groups and shared lines
- Flexible voicemail options, including voicemail to email and personal greetings
- Call forwarding and simultaneous ringing to mobile or multiple devices
Our cloud-based system ensures your team stays connected—whether they’re in the office, working remotely, or on the move.
Cut the Cord – and the Costs
With our VoIP service, there’s no need to pay for traditional phone line rentals. Calls are made and received over your existing internet connection, which means:
- No costly landline contracts
- Lower call charges, especially for long-distance and international calls
- One simplified, scalable solution for all your business voice communication needs
By moving to a virtual phone system, you can reduce overheads while still enjoying premium features usually reserved for large enterprises.
Boost Your Brand with a Professional Presence
Your business phone number is often the first impression a customer gets. Replacing a personal or mobile number with a professional-looking 0333, 0345, or regional landline number helps position your company as established, trustworthy, and customer-focused.
Benefits to your brand include:
- Enhanced credibility – Customers associate landline or non-geographic numbers with stable, reputable businesses
- Improved trust – A dedicated business number signals professionalism and reliability
- Consistent branding – Match your number to your brand image or marketing campaign (e.g. nationwide reach with a 0333 number, or local focus with a regional dialling code)
- Better customer experience – Features like IVR menus and call routing create a seamless, organised experience when people call your business
- Scalability and flexibility – Easily add departments, team members, or regional numbers as your business grows
Ditch the mobile number on your website and give your customers the confidence of calling a number that says, “You’re in good hands.”
Answer Calls Anywhere — Without Compromising Image
With our system, your business number can ring wherever you or your team are:
- Direct calls to a mobile, landline or desk phone, or a combination of devices
- Use our smartphone app or web/desktop app to make and receive calls from anywhere, with your business number as the caller ID
- No need to reveal personal numbers — even if you're working from home, on site, or travelling
- Stay connected across multiple devices, seamlessly moving between mobile, desktop, and desk phone as needed
This gives you total flexibility to stay reachable and professional, whether you're in the office or working remotely. Your customers enjoy a consistent experience, and your team stays productive wherever they are.
For more information or to get started, contact the WiFi Partners team today.

VoIP Services - FAQs
Q: Do I need a new phone line or special equipment to use this service?
A: No, there’s no need for a traditional phone line. Our service works over your existing internet connection. You can use a desk phone (VoIP-enabled), a mobile app, or your computer with a headset—whatever suits your setup.
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Q: Can I keep my existing phone number?
A: In many cases, yes. We support number porting, so you can bring your current business number with you. Alternatively, we can provide you with a new local or non-geographic number to suit your branding.
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Q: Can I answer calls when I’m away from the office?
A: Yes! Calls can ring on your mobile, desktop, or a physical handset, allowing you to answer from anywhere—home, on site, or while travelling—without exposing your personal number.
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Q: What happens if I miss a call?
A: Missed calls can go to voicemail, which can then be sent to you by email as an audio file or text transcription. You’ll never miss an important message.
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Q: Can I set opening hours or route calls differently on evenings or weekends?
A: Absolutely. Our system lets you control call routing based on time of day or day of week—perfect for managing out-of-hours enquiries or directing calls to the right person during business hours.
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Q: Can I set up an auto-attendant or menu system (IVR)?
A: Yes. You can provide callers with a professional greeting and menu options (e.g. “Press 1 for Sales, Press 2 for Support”) to get them to the right place quickly and efficiently.
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Q: What’s the difference between a 0333 number and a local landline number?
A: A 0333 number is non-geographic and gives your business a national presence. A local number (e.g. with a dialling code like 0113 for Leeds) helps you appear local to customers in specific areas. We offer both—choose what best fits your brand and customer base.
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Q: Is this service suitable for small businesses or sole traders?
A: Definitely. Our system is scalable and cost-effective, making it ideal for sole traders, start-ups, and growing SMEs. You get big-business features without the big-business costs.