Ongoing WiFi & network support

Networks change.
We stay involved.

Specialist support for the WiFi and networks your people rely on, from investigating a problem to planning changes and keeping an existing deployment supported.

Discuss your requirements ↗
Where we can help

Help that understands the wider network.

Resolve issues

Bring specialist attention to recurring WiFi problems and network behaviour that needs investigation.

Manage changes

Discuss changes in users, applications, equipment or building layout before they become network problems.

Support your clients

Work with us as a specialist WiFi and networking partner within your wider managed service.

Scope with purpose

Support with clear responsibilities.

We discuss your environment and agree the support scope, contact route, coverage and escalation arrangements. Response times and service commitments are defined in your agreed support arrangement, so expectations are clear from the outset.

Working on behalf of a client? We also support managed service providers and delivery partners, with responsibilities agreed around the project and your client relationship.

Talk to us about a partner project ↗
How we work

Clear from the first conversation.

1. Explain the environment

Tell us about the sites, equipment, existing support and the issues you are experiencing.

2. Agree the support

Set the responsibilities and the help your organisation or client needs.

3. Keep in touch

Follow up on work completed and discuss new requirements as your network evolves.

Let’s talk

Let’s talk about the support you need.

For an existing support agreement, use your agreed support channel. For a new requirement, send us an outline of your network and priorities.

Discuss your project ↗

contact@wifipartners.co.uk
0333 043 8557